Our dedicated team of professional staff are committed to providing patients with the highest standards of care. Throughout our patients’ stay, from pre-admission to discharge, each patient will be treated with the utmost respect and dignity.
Pre-admission is an important part of your hospital care. To ensure we can confirm your admission, financial and other arrangements, we ask that you:
- Fill in the online admission form, or complete the Booking/Consent form & Patient Health Questionnaire form that you would have received from your doctor, as soon as possible and send it back to the hospital.
Please have the following ready when you fill in your admission form:
- Personal/Next of Kin details
- Medicare Card
- Funding details (eg DVA, Private health insurance, workcover or self funding)
- Benefit details (eg pharmacy benefit card or pension card)
- Item numbers if these were quoted by doctors’ rooms
- If applicable Information your doctor supplied to you re implantable medical devices (eg prosthetic and disposables).
- If you have any concerns with step 1, please telephone 02 8425 3952 between 9am – 5pm or send an email to firstname.lastname@example.org
The fee charged by NSPH is determined by your level of private health insurance cover. NSPH has negotiated agreements with major health funds to ensure your hospital costs are covered by your health fund. There are circumstances where you may be charged a fee, for example excess or co-payment. Please contact your health fund to confirm your cover prior to your admission. All costs need to be paid on admission.
Confirming your admission time
NSPH staff will call you between 4pm & 8pm the business day prior to your admission to confirm your arrival time & pre-admission instructions such as fasting times. We will also tell you of any outstanding fees payable on admission.
Nursing Pre-admission Information
You may be contacted by telephone prior to your day of admission by our Pre-admission Nurse. If you are contacted:
- Your medial history will be reviewed with you and admission and discharge details discussed.
- Please take this opportunity to discuss any concerns regarding your admission
Pre admission Clinic
Your doctor may ask you to attend NSPH’s Preadmission clinic. You will need to make an appointment to attend. Please call 02 8425 3949. Discounted parking may be available.
The purpose of the pre-admission clinic is to:
- Obtain a thorough medical and surgical history
- Conduct blood tests, X-rays, ECG and other investigations
- Have relevant allied health professionals, such as dietician, physiotherapist or stoma therapist, assess your needs
- Provide information about the surgical procedure and recovery process
- Arrange for your discharge to home or rehabilitation
- Understand your needs and answer your questions
If you are scheduled to attend, please bring with you:
- A list of your current medications
- Current X-rays
- Doctor’s letters
- Past medical history from your general practitioner
DAY OF ADMISSION INFORMATION
On the day of admission
Please check in with the Ground floor Reception staff at the time arranged, and you will be directed to your admission area.
Please bring with you into hospital anything applicable to your admission including:
- Correspondence from your doctor(s)
- Past medical history from your G.P.
- List of your current medications, and details outlining how often they are to be taken
- All medication brought into hospital must be in the original labelled packaging
- X-rays and test results relevant to your procedure
- Medicare Card, Pension Card or other concession cards such as Veterans’ Affairs Entitlement Card
- Health fund details and settlement of outstanding fees due on admission
- Night attire such as a sleeping gown and pair of slippers
- Personal toiletries
- A book, crosswords or other diversion for your stay
DO NOT (unless your doctor gives you special instructions):
- Eat or drink anything during fasting period, unless otherwise stated by your Doctor
- Smoke cigarettes or chew gum
- Wear jewellery. A wedding ring and watch are permitted
- Bring valuables ie. mobile phone and large amounts of cash
- Wear make-up or nail polish
Day procedure patients (additional information)
- Shower using an antibacterial body wash (available in most supermarkets)
- Do not eat or drink in the preceding 6 hours, unless otherwise advised by your doctor
- Wear comfortable, loose-fitting clothing
- Arrange for someone to drive you home or accompany you home in a taxi